Occasionally, users may experience issues where the status of their invoices hasn't updated correctly in the system. This can be due to various reasons, including temporary glitches on the system.
Consider: Be aware that after you pay your invoice, the stipulated time for the payment to be registered and the status of your invoice to be updated is from 24 to 72 calendar hours.
Contact support: If the stipulated time established has concluded and your invoice is not updated you must contact our support team through this link by filling the form or by sending an email to firstname.lastname@example.org sending proof of payment and specify the invoice period.
Invoice status discrepancies can be a cause for concern, especially for businesses that rely on timely payments and accurate record-keeping. Always remember we are here to help you!