At Tribal, we are always committed to ensuring the security and protection of your data. Today, we are pleased to announce an exciting enhancement on our platform: Two-Factor Authentication (2FA) is an additional security measure designed to protect your account and the confidential information you handle on our platform. With this feature enabled, your login process will be even more secure and robust.
The process is simple you just need to follow these steps:
- Download Google Authenticator in the App Store and Google Play.
- Login: When you log in to your account, you will enter your credentials as usual: your username and password.
- Scan the QR code or manually enter the key into the authentication app to pair it with your Tribal Account.
- Generate a 6-digit code from your authentication app and enter it into the Tribal Platform to confirm the pairing.
- Make sure to securely store your backup codes, as they will be generated and displayed on the screen during this process, and they will only be shown at that time.
- Use the button to log in again to the platform, this time providing your username, password, and a code generated by your authentication app.
If you have any questions or need assistance with setting up Two-Factor Authentication (2FA), please visit our help article. Do not hesitate to contact our support team through this link by filling the form or by sending an email to firstname.lastname@example.org.