This article aims to guide you through the steps you need to take in the event that your password reset link has expired.
1. Why Do Password Reset Emails Expire?
Security: One of the primary reasons password reset links expire is for security. Limiting the lifespan of a reset link reduces the window of opportunity for unauthorized individuals to misuse the link.
2. Steps to Take If Your Password Reset Email Has Expired
1. Request a New Password Reset Email:
- Navigate to the login page of the website or application.
- Click on the “Forgot Password”.
- Enter the email address associated with your account.
- Confirm the prompt to send a new password reset email.
3. Check your email inbox and spam folder:
- Once you request a new password reset email, promptly check your inbox.
- If you don’t see the email in your primary inbox within a few minutes, check your spam or junk folder. Mark the email as "Not Spam" if found in the spam folder to prevent future emails from landing there.
4. Use the new link promptly:
- Once you receive the new reset email, use the link as soon as possible. This will prevent the possibility of it expiring again.
If none of the above steps work, it's time to reach out for help through this link by filling the form or by sending an email to support@tribal.credit. Provide them with details, like the email address you used to request the password reset, the time you made the request, and any other relevant information.