If your account has been suspended, it is important to understand the reason for the suspension in order to begin the reactivation process.
If the account is inactive due to lack of payment, as soon as it is received and credited you can return to using it normally. Please note that we may ask you to update your company's financial information to reactivate your account.
In the event that you have made the payment in a timely manner and it has not been applied to your account and/or you do not know the reason why your account is suspended, you must immediately contact the Support team to review the situation through this link.