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General

Tribal 2.0

  • How to read my Tribal 2.0 account statement
  • What is Tribal 2.0?
  • Why is this important for me as a customer?
  • What is new?
  • ​​​​​​When will this migration happen for me?
  • What must I do to take advantage of Tribal 2.0?
See all 10 articles

Tribal Card

  • How to create virtual cards?
  • How can I apply for physical cards?
  • How do I activate my physical card?

Account Activation & User Management

  • Why is my transaction being declined?
  • What is a Tribal corporate card?
  • How do I edit my user information? (Email, phone, ...)
  • How can I edit my company name?
  • How can I register a new user? Organize your team into departments and assign user types.
  • How to edit user information? User type.
See all 16 articles

Tribal Pay

  • How do I request access to Tribal Pay?
  • How can I make my first payment with Tribal Pay?
  • How to register new beneficiaries?
  • Who can use Tribal Pay?
  • How is the onboarding process to make international payments?
  • How is the onboarding process to make payments in local currency?
See all 13 articles

Account Statements

  • What is a financing fee?
  • What is the billing period?
  • When should I pay my statement?
  • How do I see my statement?
  • Is my Tribal invoice tax deductible?
  • What happens if I don't pay on time?
See all 9 articles

Credit Line

  • My current credit line is not enough, what should I do to increase it?

Referral Program

  • What is the "Customer Referral Program" and how does it work?
  • Is there a referral limit?

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